Friday, April 9, 2010

HR to the core: systems of record

Some of you guys know that I participated in last week's Knowledge Infusion webinar: "HR to the core, getting more from your system of record". The content of the presentation became much more relevant after yesterday's HRIS class where we discussed storage and management data. I'm going to share my thoughts on the information given by Jason, CEO of the HR Consulting Firm facilitating the webinar.

Once again, I heard about this shift in HR from a transactional to an interactional perspective; I guess this change is good news, but to learn about the admin HR reputation that HR has had over the years is also an eye opener. It sounds almost ridiculous to me that just now HR people are starting to be involved in their business strategy plan. My familiarity with academic Organizational Psychology makes me think that HR should have been included in the business core a long time ago; but we know that academia and reality don't always get along.

After the historical perspective, the facilitator explained the importance of having solid data. The core of HR is employees, we need to have their data and do great things with it. Unfortunately, not every organization has accurate data, when that is the case, their strategy doesn't have a solid base. How are they going to know what kind of training certain people need?, Who has a specific skill set needed to fill out an open position?, etc...

When there is a dependable and functional HR technology system and everyone understands the value of the data stored, that information becomes useful knowledge to make better decisions that affect both employee and employer. Otherwise, lack of HRIS understanding passes the decision making to IT or an external vendor. IT and HR should collaborate to achieve business goals.

It is more productive to have talented people working in a smart way than having them entering the same data more than once in different systems that might end up full of human errors or misused. Another advantage of having a clean and nice system is the capability to generate reports quickly that managers need to do their job, talent management.

3 comments:

  1. thanks for the post. Glad you were able to join. Look forward to future collaboration. Drop me a note at anytime.

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  2. Great information. I am also surprised at the lack of respect that I hear many people already working in the HR field face every day from many levels. I hope we can change that, one person at a time.

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  3. A thought provoking and interesting post! Thank you for your analysis.

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